14 Contact Us Page Examples & Best Practices to Use (2024)

If your business has a website, you need a Contact Us page.

Not only do these pages help users get in touch with you, but they also build trust, drive customer engagement and reflect your brand's personality.

In this article, we’ll look at 14 amazing Contact Us page examples that you can draw inspiration from. We’ll also discuss best practices you can follow to create engaging contact pages.

Let’s get started.

Table of Contents

• What Is a Contact Us Page?
• 14 Best Contact Us Pages
• 5 Contact Us Page Best Practices
• Contact Us Page FAQs

What Is a Contact Us Page?

A Contact Us page is a dedicated section on a website that allows visitors to reach out to your business to ask questions, request support, or provide feedback.

What is the purpose of a contact us page?

They typically include business email addresses, phone numbers, physical addresses, interactive contact forms, live chat options, social media links and even FAQs, making it super easy for users to seek answers.

They’re designed by incorporating visual elements that not only make them look welcoming but easy to navigate as well.

Contact Us pages are usually displayed prominently on the website's main navigation menu, footer, or both, ensuring easy access for users no matter where they are on the site.

14 Best Contact Us Pages

In this section, we’ll look at some of the best Contact Us pages and contact form examples to inspire your own.

1. Slack

Next on our list of the best Contact Us page examples is Slack. Colors, fonts, images and the overall layout of the page—everything is on point!

Users can choose a topic for which they have a question and Slack will show a list of related questions to that topic and round up some relevant articles too.

If users haven't already found an answer to their question, they can type additional information and even attach files to highlight their issue.

Slack also offers a live chat option that's available on certain days and times. They have clearly labeled their availability hours.

Below the fold, they have added a link to their help center with FAQs, articles and some useful tips. This is great for users looking for quick answers.

What we love about this Contact Us page:

• The visuals are spot-on
• Easy to navigate
• Shows related articles to common topics
• Offers live chat support

A visually rich Contact Us page can reinforce your brand's identity and make it more memorable. However, an interactive Contact Us form takes engagement to a whole new level.

Not only do interactive forms create an engaging and memorable experience for your visitors, but they also build trust and increase conversions.

With Visme’s form builder, you can create interactive contact forms with animated characters that match your brand and vibe. In fact, our forms are proven to drive up to 2X higher conversions!

Customize ready-made contact form templates and embed them anywhere on your Contact Us page easily with a snippet of code.

2. Sleeknote

Sleeknote’s Contact Us page design is super simple but super effective.

It features a clear heading, short copy highlighting the brand’s commitment to their customers and three ways users can reach out to them. They also have a friendly-looking character on the side to give a more welcoming impression to visitors, and the color theme is on-brand too.

Below the fold, you’ll also find dedicated links to their contact form, help section and partner program—everything is streamlined for both potential customers and partners.

What we love about this Contact Us page

• Multiple contact options
• Easy to navigate
• Builds credibility by highlighting happy customers
• Comes with a CTA to drive conversion

3. Salesforce

Salesforce takes a very straightforward approach with its Contact Us page.

On one side, you have a standard contact form with non-skippable questions for customers looking to request a call. Although the number of questions on the form is a bit much but they make up for it by writing a short copy at the top specifying that the right person will call them.

On the other side, you’ll find details of Salesforce’s 1-800 contact number and a link to their online support. There’s also a link to another contact form where users can leave their reviews and feedback.

What we love about this Contact Us page

• On-brand tone and visuals
• Multiple contact options
• Live chat support
• Visitors don’t have to scroll the page since everything is above the fold

Pro Tip: Create contact forms that align with your brand’s visual identity using Visme’s Brand Wizard. Upload your assets manually or let the AI pull them automatically from your website.

4. Zendesk

Zendesk’s Contact Us page design is clean and user-friendly.

It has two buttons; one for the sales team and one for the help center, so users know exactly where to click. And thanks to the short copy, they also know what to expect.

Clicking on the sales button redirects users to a short contact form and clicking the help center button takes them to the helpdesk where users can find information related to Zendesk solutions, admin topics, FAQs and more.

Users can also find directions and email addresses of Zendesk’s global offices when they scroll down. This not only serves as a contact option but also highlights the brand's reach.

What we love about this Contact Us page

• Simple layout
• Concise contact form
• Embedded interactive maps of Zendesk offices

Pro Tip: Want to add interactive maps, charts and other data visualizations to your website? Use Visme to create your projects and generate an embed code to add them to your site.

5. Podia

Podia’s Contact Us page features on-brand fonts and colors with a short copy specifying their business hours and three different ways users can reach out to them.

But it's when you scroll down that Podia’s Contact Us page really shines.
They have showcased names and pictures of the key members of their support staff, and a short description to go with it. This immediately gives users the impression that their concerns and issues will be valued and 'real people’ will help to overcome them.

What we love about this Contact Us page

• Easy to navigate
• Business hours are specified
• Names, photos and descriptions of the support staff add a human touch to the brand

6. Keller Williams

Keller Williams, also known as KW, is an international real estate company known for its extensive network of agents and franchises.

Their Contact Us page has an overall professional look and feel. It features a photo of a smiling person on the phone in the background, depicting their pool of helpful agents. And two buttons that redirect potential customers to KW’s contact form and their brilliant agent directory.

KW has multiple sections below the fold where users can search for FAQs, like opening a franchise, building partnerships and even starting a career at the agency. In fact, their Contact Us page has something for everyone.

What we love about this Contact Us page

• Relevant imagery
• Users can search for agents by name or location
• Customers, business partners and employees — they provide contact options for everyone

Pro Tip: Don’t have your own brand images? Create unique visuals that match your theme from scratch using Visme’s AI image generator. Enter the prompts and choose from multiple options.

7. Huda Beauty

Huda Beauty is a famous cosmetics brand known for its high-quality makeup products that cater to a diverse range of skin tones and types.

Their Contact Us page features on-brand black and pink colors with plenty of whitespace to direct visitors to the main part of the page—the contact form. It has just three non-skippable questions, including the email address, the topic visitors want help with and a message box.

Huda Beauty also has a banner on top that displays their delivery timing and information. This is especially useful for customers who are waiting for their deliveries.

What we love about this Contact Us page

• Clean design
• Easy to navigate
• The contact form is quick and easy to fill

8. Chewy

Chewy specializes in pet food, supplies and healthcare services.

The Contact Us page features their brand colors, a relevant pet photo and three contact options, including the 1-800 number, live chat and email. All of these are interactive buttons that take visitors to a different page.

Below the fold, Chewy has rounded up a long list of FAQs, and there are even dedicated links for corporate inquiries, partnership proposals, press inquiries, affiliate programs and careers.

What we love about this Contact Us page

• Relevant on-theme imagery
• Multiple contact options for customers, partners and affiliates

9. PeopleMetrics

Next on our list of website contact us page examples is PeopleMetrics. Their contact form is straightforward; on one side they’ve listed three contact options and on the other side there’s a concise contact form.

They have used icons to highlight each contact option, and they are all the same color as PeopleMetrics’s brand colors.

What we love about this Contact Us page

• Colorful icons are used to highlight each contact option
• Concise contact form

10. Search Engine Journal

Search Engine Journal is a leading online resource for insights and updates in the realm of SEM and SEO.

Their Contact Us page features their signature green, black and white color scheme, a friendly and clear copy that matches their brand voice, and a succinct contact form with only three unskippable questions.

The contact form is also enhanced with a reCAPTCHA service, balancing efficiency with security.

SEJ has also mentioned its mailing address below the fold, offering an alternate way of communication to partners, advertisers and readers.

What we love about this Contact Us page

• Use of on-brand visuals
• Great copy
• Plenty of whitespace
• Users can choose a topic that's relevant to them in the contact form

11. Sprout Social

Sprout Social’s Contact Us page is another great example where the brand takes the opportunity to add contact options for different audiences: sales, support, partners and even public relations.

The characters give the page a welcoming feel, and the copy is to the point, encouraging users to reach out.

Users can access Sprout’s contact form by creating a ticket, which in itself is pretty straightforward.

They’ve also listed information about their global offices at the end with an interactive ‘Get directions’ button. And also has a dedicated section that encourages users and prospective customers to connect on social networks like X, Instagram, LinkedIn and Facebook.

What we love about this Contact Us page

• Multiple contact options, including address and directions to their offices
• Imagery matches with the brand identity
• Encourages users to connect on social media

12. Mailchimp

Mailchimp’s Contact Us page may look generic, but they have one of the best layouts of all contact pages on our list.

Users start by choosing the topic of their interest. Mailchimp then asks them a follow-up question related to their topic to narrow down the conversation.

Depending on their selection, they’re presented with a host of guides and tutorials so users can find answers to their questions. If they’re unable to find an answer, they can fill out a contact form.

Below the fold, they have added several links for user assistance, including API help and information to Intuit's location and mailing address.
Mailchimp also offers a live chat option.

What we love about this Contact Us page

• The contact process is a journey
• Multiple contact methods
• Tutorials and guides for almost all topics

13. HubSpot

HubSpot has a very professional-looking Contact Us page that's super easy to navigate with just two buttons above the fold; sales phone number and help center.

Pressing the customer support button takes users to a different page where they can go through guides on a wide range of topics. And if that’s not enough, users can reach out to HubSpot’s AI chatbot.

They’ve also added a button that redirects users to their X profile.

Below the fold, users can find addresses and information of HubSpot’s global offices. They’ve also listed contact details of the countries where they don't currently have a physical address.

What we love about this Contact Us page

• Professional look and feel
• Multiple contact options, including phone, email, AI chatbot, social media and physical address

14. OptinMonster

Next on our list of Contact Us page examples is OptinMonster. They have just two contact buttons on the page; one for existing customers and the other for prospects, making the page very easy to navigate.

Subscribers can click the help button to access OptinMonster’s library of documentation, reference materials and tutorials. And if that's not enough, users can submit a ticket to talk to a representative.

Prospects, on the other hand, can press the blue button to get directed to OptinMonster’s contact form.

What we love about this Contact Us page

• Great copy
• Has a CTA that encourages visitors to make a purchase
• The contact form is quick and easy to fill out

5 Contact Us Page Best Practices

Now that we’ve seen some of the best Contact Us page examples, let's turn our attention to the best practices for creating high-converting, engaging contact pages for your business:

1. Focus on a Clean and User-Friendly Design

A clean Contact Us page design can help reduce confusion and distraction for your website visitors and get them to share their information with you quickly.

Focus on removing any unnecessary elements that don't serve a purpose, including cluttered graphics, excessive text and irrelevant links.

Use readable fonts, clear headings, an intuitive layout and ample white space to draw attention to your contact form. Ensure that the form is easy to fill, with clearly labeled fields; an accessible, easy-to-navigate design will make visitors more likely to reach out.

2. Offer Multiple Contact Methods

Everyone has a preferred mode of communication. Some customers like to submit online queries, while others prefer the personal touch of phone calls.

This is why it's important to provide multiple contact options to users, so they can reach out to you in a way that’s most comfortable and convenient to them.

Here are some contact methods to consider:

• Contact Form. Include a simple, concise contact form directly on the page. These are streamlined and specific, making them an excellent option to capture exact user needs without the clutter.
• Email. Share clear and professional email addresses with users. These are ideal for detailed inquiries and also provide a record of correspondence. Consider setting up different emails for different types of inquiries.
• Phone Number. Provide a direct line or toll-free number for immediate voice communication. These are instant and personal, perfect for users seeking quick help.
• Live Chat. Embed a live chat feature on your site for real-time assistance. This can be managed by human representatives or an AI chatbot for off-hours.
• Social Media. Link to your active social media profiles where users can message you directly or post public inquiries. This allows users to connect with your brand in a familiar setting.
• Messaging Apps. If you use instant messaging apps like WhatsApp or Telegram for business communication, you can also add their numbers or links.
• FAQs. Direct users to a frequently asked questions page where they might find immediate answers, reducing the need to contact you.

Pro-Tip: Display each contact option on your Contact Us page with relevant icons for quick recognition.

3. Ask for Essential Information Only

Respect the time and privacy of your customers by asking important questions only.

Each field in your contact form should serve a clear purpose. Excessive fields can be overwhelming and force potential customers to abandon your forms altogether.

Consider what information is truly necessary, which is usually:

• Name
• Email address
• Message field

This approach is less intrusive and doesn't give users the impression that they’re giving out too much information, making them more likely to complete the form.

4. Maintain Brand Consistency

Visual consistency across your website, including the Contact Us page, is crucial for a smooth user experience. It reinforces brand recognition and makes every webpage feel like a natural extension of your brand.

To do this, aim to keep your design elements—such as color scheme, typography, images and layout—the same as the rest of your website. You should also focus on maintaining consistency with your brand tone and voice.

5. Incorporate Personal Elements for a Welcoming Feel

The best contact pages add a human touch making them more inviting and less transactional.

Consider adding team photos and videos to show your team's personality. Use Visme’s AI image editor to remove backgrounds, erase or replace unwanted objects and upscale team photos. If you don’t have your own assets, you can tap into Visme’s library of free stock photos and videos.

Also, incorporate a short, friendly message from the founder or customer service team to reinforce your brand's commitment to customers.

Pro Tip: Don’t know what to write on your Contact Us page? Use Visme’s AI text generator to get started. Just type in your prompt, choose the desired tone and edit or regenerate text until you're happy with the results.

Contact Us Page FAQs

Q. What Should You Write on the Contact Us Page?

A Contact Us page should include a brief introductory message that communicates how visitors can reach you.

You could do this by incorporating a concise form for inquiries, linking to FAQs and, if applicable, adding direct contact details like an email address, phone number and physical address as well.

It's also beneficial to have a brief explanation of how and when visitors should use those contact methods, so you’re setting the right expectations for response times.

Q. What Is a Creative Way of Saying Contact Us?

There are many alternatives to the standard “Contact Us”. Here are some of them:

• Talk to Us
• Get in Touch
• Let's Connect
• Let's Chat
• Reach Out
• Drop Us a Line
• Say Hello!

Remember to choose the one that reflects your brand's tone and personality.

Q. What Is a Normal Contact Us Page?

A normal Contact Us page is one where visitors can quickly ask their questions. This is usually done through a contact form, where users can enter their names and email addresses and submit their queries.

A Contact Us page may also feature a short copy reiterating the brand’s commitment to customer service. Or even a simple note that notifies visitors when they can expect a response.

Create the Perfect Form & More with Visme

For most businesses, a Contact Us page is non-negotiable. It’s a major lead generation tool that helps potential buyers identify your location and get in touch with your business. Making it all the more essential to create great contact us pages.

Add an easy-to-fill, interactive form to your website using Visme’s contact form builder. Use one of our ready-made contact form templates and incorporate animations, characters, brand colors and more to captivate leads and encourage them to convert.

In fact, you can create all kinds of forms with Visme’s form builder—from contact forms to feedback forms, lead forms, email forms, popup forms and more.

Better yet, you can create branded documents, presentations, infographics, charts, printables and much more—all from one platform. Create lead magnets to add to your forms as incentives and drive more conversions.