Last modification
January 17th, 2023
SIZEBAYoffers size recommendation services for clothing, footwear and accessories, consisting of the Virtual Fitting Room and Size Charts, which can be made available on e-commerce platforms in the software as a service (SaaS) modality, which means thatSIZEBAYgrants the e-commerce a license to use the software.
OVERVIEW
ThePRIVACY POLICYaims to clarify howSIZEBAYperforms data processing during the use and access of its application and website. ThisPOLICYalso clarifies the rights of data subjects and how they can exercise them withSIZEBAY.
READ THIS POLICY CAREFULLY. By using the solutions developed bySIZEBAYyou consent to thePRIVACY POLICY, which means that you are aware and in full agreement with how we will use information and data collected during the use of the website and services developed bySIZEBAY.
1. HOW DOES SIZEBAY COLLECT DATA?
1.1The data collection occurs when the user uses the Virtual Fitting Room and the Size Charts, to obtain the size recommendation the user provides us with this information.
1.2In addition, data may also be collected through cookies, such as: access data, information about the order, number of visits. This type of information is captured at the moment the user accessesSIZEBAY‘s website or the services of the Virtual Fitting Room and Size Charts available on e-commerce platforms which are clients ofSIZEBAY.
To learn more, visit SIZEBAY’s Cookie Policy
2. WHAT DATA DOES SIZEBAY COLLECT?
2.1SIZEBAYmay collect the following information:
| Category | Example | Treatment purpose |
|---|---|---|
| Profile data | Nickname (optional) Age Gender Height Weight Anatomical profile Body measurements | (i) Contract Fulfillment, means that the information is necessary to provide the size recommendation |
| Order data | Order Number Product Code Product Permalink Product Price Purchased Size Recommended Size | (i) Contract Fulfillment, meaning that the information is needed to provide size recommendation and statistical reports to e- commerce(ii) Legitimate Interest, means that the collection and processing of this data is important for the preparation of statistical reports, but without it being possible to identify the user. This activity is important to enable the continuous |
| Access data | User ID (random number) Fitting Room or Size Charts Button Click Data | (i) Contract Fulfillment, means that the information is necessary to provide the size recommendation (ii) Legitimate Interest, means that the collection and processing of this data is important for the preparation of statistical reports, but without it being possible to identify the user. This activity is important to enable the continuous improvement of solutions. |
2.2Any information or personal data will not be used outside the purpose for which it was provided or captured, and may remain stored bySIZEBAYfor the time necessary to process the data and deliver the services, or due to legal, regulatory, contractual obligation.
2.3The user who accesses the website and/or uses the services ofSIZEBAYmay perform the cleaning of cookies in its browser, this action will perform the exclusion and anonymization of personal data fromSIZEBAY‘s data banks.
3.1For the best experience of our services,SIZEBAYcould count on the support of other companies, which will only be done with companies that guarantee appropriate and compatible security standards with market.
3.2And just to be clear how we perform data sharing:
| With whom? | Data Category | Purpose |
|---|---|---|
| Amazon Web Service | Profile Data Purchasing Data | (i) Data storage (ii) Querying and processing data |
| Google Analytics | Size Recommendation Data Fitting Room or Size Charts Button Click Data | Statistical reporting |
3.3As for the data storage performed through AWS,SIZEBAYuses the following servers: (i) Amazon AWS South Dublin Data Center is located at Greenhills Road, Tymon North, Dublin, Ireland. and/or (ii) Amazon AWS Ashburn Data Center is located at 21155 Smith Switch Road, Ashburn, VA, USA.
3.4The data will also be shared with the e-commerce platform that hiredSIZEBAYand provided the size recommendation services to its customers.
3.5SIZEBAYclarifies that only the data and information strictly necessary for the provision of services by partner companies and suppliers will be shared.
4. INTERNATIONAL DATA TRANSFER
4.1As already mentioned,SIZEBAYuses the cloud-server services of AWS, located in Virginia, United States and Dublin, Ireland, and also the analytics services of GOOGLE, located in California, United States, so that the data collected will be shared with these companies for the specific purpose, and thus, due to the location of the companies, may be transferred internationally, depending on the place of residence of the user or visitor.
5. CHILDREN AND TEENAGERS
5.1Minors cannot useSIZEBAY‘s solutions unless they are represented and/or assisted by their parents or legal guardians. Therefore, we do not knowingly collect or process data from minors.
5.2The use of the Virtual Fitting Room or the creation of a profile on behalf of a minor presupposes that the minor is represented by a person of legal age, who shall be held civilly and criminally liable for any act done, violation committed, or false, incomplete, outdated, or inaccurate statement made by the minor.
6. WHAT RIGHTS DO DATA SUBJECTS HAVE?
6.1The data subject has the option of not disclosing his/her data toSIZEBAY, but we clarify that some of this data may be necessary for the user to have access to the services provided bySIZEBAY. Regardless of this, the rights related to privacy and protection of personal data will be assured.
6.2We therefore clarify below all the data subjects’ rights under the data protection legislation, which are:
Right of access:You may request and receive a copy of the personal data thatSIZEBAYhas about you, which can be requested through the e-mailprivacy@sizebay.com.
Right of rectification: At any time, it is possible to request the correction and/or rectification of personal data if it is found that some of them are incorrect. However, in order to make this correction, it will be necessary to check the validity of the data provided. The rectification can be made
directly through the e-mailprivacy@sizebay.com.
Right to Exclusion: It is possible to request the exclusion of personal data of a certain person. To request exclusion fromSIZEBAY‘s database, simply send an e-mail toprivacy@sizebay.com.
Right to request anonymization, blocking or deletion: You may suspend the processing of personal data in the following scenarios: (a) establishing the accuracy of the data; (b) maintaining the data even ifSIZEBAYdoes not need it, as necessary, to establish, exercise or defend legal claims; or (c) opposing the use of data, in which case it will be necessary to verify the existence of legitimate reasons for the use.
Right to withdraw consent: You may withdraw consent to the terms of this Privacy Policy. However, this will not affect the legality of any processing done previously. Withdrawal of consent may result inSIZEBAYnot being able to offer its products to a particular customer.
Right to review automated decisions: You can request a review of decisions made based only on the automated processing of personal data that affect the interests of the data subject, including decisions aimed at personal, professional, consumer and credit profiling and/or the aspects of your personality.
6.3It may be necessary forSIZEBAYto request specific information for the purpose of confirming the identity of the data subject, in order to ensure that the rights of access to personal data, or to exercise other rights which are inherent to the data subject, are respected. This is a security measure to ensure that the personal data are not disclosed to any person who is not entitled to receive them.
6.3.1Responses will be made within five (5) business days. Occasionally, it may take longer than 05 (five) working days if the request is particularly complex or if the user or holder has made several requests. In this case,SIZEBAYwill contact you to inform you of the updated progress of the request.
6.4If you have any questions about these issues or how you can exercise your rights, please contactSIZEBAY‘s Data Protection Officer (DPO):
Marcelo Motta Bastos
European Union
privacy@sizebay.com
Janderson Roberto Araujo
Other locations
privacy@sizebay.com
7. HOW SIZEBAY PROTECTS YOUR DATA?
7.1SIZEBAYconsiders the confidentiality and security of the information of its clients, users and visitors extremely important, therefore, it uses Cryptography and Firewall technology, and will do everything within reach to guarantee the protection of its data and information, for this reason, all data is confidential and only people with the necessary authorizations will have access to them.
7.2SIZEBAYuses the highest security standards, however, there is no way to guarantee that all data and information contained in theSIZEBAYdatabase will be free from unauthorized access, so we recommend our customers to adopt some practical security measures in relation to their access account and data.
Cleaning of Cookies:We recommend that you periodically clean the cookies stored in the browser of use, in order to avoid that the information collected be eliminated fromSIZEBAY‘s database, as well as from other sites accessed.
Protection Software: We recommend the use of antivirus programs to avoid the risk of unauthorized third-party access or invasion of devices.
8. PRIVACY POLICY UPDATE
8.1SIZEBAYhas the right to change this Policy as often as necessary, in order to provide greater security, convenience, and to further improve the experience of its customers.
8.2At the beginning of the Policy, the date on which this Policy was last updated will always appear.
9. DISPUTE RESOLUTION
9.1To settle any controversies arising from this Policy, and which cannot be solved consensually by those involved, they shall observe:
| Location | Applicable law | Forum for discussion |
|---|---|---|
| United States | Delaware State Laws | Delaware, United States |
| European Union | Laws of Portugal | Coimbra, Portugal |
| Other locations | Laws of the Federative Republic of Brazil | Joinville, Santa Catarina, Brasil |
10. HOW TO CONTACT SIZEBAY?
10.1In case of doubts, suggestions or requests regarding the terms of this Policy, please contact theSIZEBAYteam through the e-mailprivacy@sizebay.com.
