How do you measure your impact at work? (2024)

Last updated on Jan 4, 2024

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1

Identify your goals and outcomes

2

Track your progress and results

3

Reflect on your learning and growth

4

Communicate your impact effectively

5

Here’s what else to consider

Measuring your impact at work is not only important for your own satisfaction and career growth, but also for demonstrating your value to potential employers. However, quantifying and communicating your impact can be challenging, especially if you work in a field that is not easily measured by numbers or metrics. In this article, you will learn some strategies to help you measure your impact at work, regardless of your role or industry.

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  • Rutvij Shah Management Consultant | Mercer, Deloitte | XLRI Jamshedpur

    How do you measure your impact at work? (3) 2

  • ✒️Claire M. Davis🖋️ Become the Obvious Hire in Medical Sales (w/o applying online) | Resumes | LinkedIn Profiles | Branding | 2X Top Voice…

    How do you measure your impact at work? (5) How do you measure your impact at work? (6) 2

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How do you measure your impact at work? (9) How do you measure your impact at work? (10) How do you measure your impact at work? (11)

1 Identify your goals and outcomes

The first step to measuring your impact is to define what you want to achieve and how you will know if you have succeeded. Your goals and outcomes should be aligned with your organization's mission, vision, and objectives, as well as your own professional development. You can use the SMART framework to set specific, measurable, achievable, relevant, and time-bound goals and outcomes. For example, instead of saying "I want to improve customer satisfaction", you can say "I want to increase the average rating of our customer service by 10% in the next six months".

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  • Rutvij Shah Management Consultant | Mercer, Deloitte | XLRI Jamshedpur

    It is important to define a clear, aspirational and time bound goal along with milestones and intended impact. This helps your manager / clients envision the end outcome, next steps and track progress. Also, set the expectations of support that would enable you to achieve objectives.Set up regular alignment check ins to ensure you are on the right path and for course correction.Tip: Use a healthy mix of quantitative and qualitative success measures to make it easy to ensure success but also allows some elbow room.

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2 Track your progress and results

Once you have your goals and outcomes, you need to track your progress and results regularly. You can use various tools and methods to collect and analyze data, such as surveys, feedback forms, reports, dashboards, analytics, or testimonials. Depending on your role and industry, you may also need to use qualitative or creative ways to measure your impact, such as stories, case studies, portfolios, or awards. The key is to document your achievements and challenges, and to use evidence to support your claims.

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  • I like to use a simple before and after measurement. Before you worked on this item, what was it like? After you worked on this item, what was it like? There's always a reason we do our work, therefor it is always quantifiable!

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3 Reflect on your learning and growth

Measuring your impact is not only about numbers and data, but also about your learning and growth. You should reflect on what you have learned from your work, how you have improved your skills and knowledge, and how you have contributed to your team and organization. You can use the STAR method to structure your reflection, by describing the situation, task, action, and result of a specific project or activity. You can also use the SWOT analysis to identify your strengths, weaknesses, opportunities, and threats.

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  • ✒️Claire M. Davis🖋️ Become the Obvious Hire in Medical Sales (w/o applying online) | Resumes | LinkedIn Profiles | Branding | 2X Top Voice | 🧬 Biotech, 🦾 Med Tech, 🩻 Device, 💊 Pharma → DM me to start 💬

    To amplify the impact you've made, start with a time you failed OR start by expressing the stakes if you would have failed. Then, share the *measurable* steps that you took and the result that ensued.There is *always* a way to measure your impact and believe me, everyone is in sales when it comes to career progression -- and to help someone feel the impact you have on business, you've got to speak in numbers.

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4 Communicate your impact effectively

The final step to measuring your impact is to communicate it effectively to your current or potential employers. You can use different formats and channels to showcase your impact, such as resumes, cover letters, interviews, presentations, or social media. You should tailor your message to your audience, highlighting your achievements and value proposition. You should also use numbers, facts, and stories to illustrate your impact, and avoid vague or generic statements. For example, instead of saying "I managed a team of five people", you can say "I led a team of five people to deliver a successful project that increased sales by 15%".

Measuring your impact at work can help you advance your career, increase your confidence, and attract new opportunities. By following these strategies, you can quantify and communicate your impact, regardless of your role or industry.

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  • Jeff Altman, MSW, CCTC People Hire Me for No BS Job Search Coaching and Career Advice Globally Because I Make Job Search and Succeeding in Your New Job Easier | 5x LinkedIn Top Voice | Former Recruiter | JobSearch.Community

    Business speaks the language of money--money generated as a result of your work, money saved as a result of your work, or a percentage above the mean that exists for a role. For example, "I handle 13% more calls than the average of all call center people at our firm. Using numbers demonstrates impact. HOWEVER, if you are in a role where you would be revealing something proprietary, stick with percentages. If asked politely say, "We haven't released the actual numbers publicly yet so it would not be appropriate for me to share them. I'm sure you wouldn't want one of your employees blabbing something like that in an interview."

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  • Great perspective, Jeff. I like to use my Q formula. Q = Quantify and Qualify your work. I accomplished X by measure of Y by doing Z. It's important that you demonstrate either in performance reviews, on LinkedIn or in your resume that you can do it. DON’T TELL ME YOU DID IT - SHOW ME YOU DID IT

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5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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  • ✒️Claire M. Davis🖋️ Become the Obvious Hire in Medical Sales (w/o applying online) | Resumes | LinkedIn Profiles | Branding | 2X Top Voice | 🧬 Biotech, 🦾 Med Tech, 🩻 Device, 💊 Pharma → DM me to start 💬

    When you measure your impact in a role that traditionally doesn't offer quarterly metrics (ie. most roles outside of sales) -- you're sitting on GOLD.When you find *what can be measured* and then articulate your value in terms of numbers, you'll get better traction than other candidates simply because:*Your competition is likely not doing this.*And this becomes a HUGE opportunity for you.BONUS TIP: In an interview, you can show (not tell) that you understand value is generated by #s and not theory by telling a STARq format story with these numbers woven in.S: Situation/StakesT: TacticsA: ActionR: Resultq: question (ask them a follow up question)

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  • Sarika Bhawal Digital Marketing | Integrated Marketing Communication | Marketing PMO |

    To start with take some time out to reflect on what your goals are and what are you doing to achieve them. The outcome is important but so is the process. Ensure the process is giving you ample learning opportunities and ways to track the progress both qualitative and quantitative. Last but not the least “seeing is believing” , learn to communicate your results effectively using data points.

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